Overview

Suthra Punjab is designed to keep Punjab’s cities and towns clean through organized waste collection and active field teams. The programme covers more than 141 tehsils and works daily to create healthier streets, cleaner markets, and safer neighborhoods. It also supports broader PSER-based improvements that focus on cleaner environments and better public service delivery.

The website gives users quick access to bill checking, job updates, complaints, and the Suthra Punjab mobile app. A real-time map shows cleaning activity across the province, helping people stay informed and connected to the system.

What Is Suthra Punjab? 

Suthra Punjab is a centralized waste management programme developed to fix inconsistent cleaning systems across Pakistan’s largest province. It provides door-to-door collection, street cleaning, and proper waste disposal for millions of citizens. By using organized routes and digital monitoring, the programme reduces trash buildup, improves hygiene, and supports daily life in both urban and rural areas.

Vision, Direction & Goals 

• Clean, healthy, and safe communities across Punjab
  
• Organized waste collection through digital tracking
  
• Strong community participation and awareness
  
• More jobs and training in the waste management sector
  
• A long-term move toward a zero-waste, environmentally responsible Punjab
  

Background & Timeline 

The programme was launched to unify Punjab’s scattered waste systems under one structured plan. After approval from the Local Government & Community Development Department, Suthra Punjab began rolling out in major cities and later expanded to towns and rural Tehsils. Today, with standardized routes, digital dashboards, and better machinery, the programme handles daily waste more efficiently than before.

Leadership & Structure 

• The central team designs policies and monitors province-wide performance
  
• District and Tehsil managers handle daily field operations
  
• Supervisors and workers manage routes, attendance, and cleanliness
  
• Control rooms track work in real time through the digital system
  
• Waste management companies and support departments work together

Suthra Punjab in Numbers 

• Tehsils covered across Punjab
  
• Daily waste collected and transported
  
• Field workers active in morning and night shifts
  
• Vehicles, loaders, compactors, and support machinery
  
• Digital systems for tracking and reporting
  
• Citizens using the app, hotline, and online tools

Door-to-Door Waste Collection 

Teams visit each household on scheduled days to collect daily waste. The routes follow fixed cycles so residents know the exact timings. Workers pick up household waste, small recyclables, and biodegradable waste from bins placed at the doorstep.

Street & Public Space Cleaning 

Roads, chowks, markets, parks, and public areas are cleaned through regular sweeping and machine support. Night teams handle busy areas when traffic is low, keeping key points clean before morning activity begins.

Transport & Disposal 

After collection, waste moves to transfer stations where it is sorted and loaded for final disposal. Landfill teams ensure safe dumping and follow set safety steps to avoid leaks, fires, or contamination.

Recycling & Waste-to-Value 

Sorting units recover plastics, paper, and other reusable items. Organic waste moves to composting units, while select facilities explore energy recovery from solid waste. This reduces landfill load and creates useful by-products.

Digital Tools 

• Central control rooms
  
• Real-time tracking and dashboards
  
• Worker attendance systems
  
• Complaint routing and ticketing
  
• Mobile app tools for public use
  

How Suthra Punjab Works for You 

Residents place their waste outside at the set time and keep household bins ready for pickup. Field teams manage daily lifting, sweeping, and transport. Waste moves from your home to a transfer station and then to a landfill or recycling point. Digital monitoring ensures that routes, workers, and vehicles stay on schedule and that missed spots are fixed quickly.

Billing, Fees & Waste Charges 

Waste charges help run daily cleaning services across the province. Homes pay a basic monthly fee, while shops and businesses have separate commercial rates. Bills apply to users based on property type, and penalties cover illegal dumping or misuse of public spaces. Citizens can check their bill online through a simple step-by-step lookup on the official portal.

Citizens Portal & Mobile App 

Users can register with their CNIC and phone number to access all services in one place. The portal lets you file complaints, track service status, check billing records, and view area-wise cleaning activity. The map tool shows your tehsil’s current cleaning and route progress in real time.

Complaints, Helplines & Support 

Helpline 1139 connects citizens directly with the support team. Complaints can be filed through the call center, mobile app, or online form. Most issues are resolved within a defined time window, depending on the category. Users can track their complaint status and get updates for emergency cleanup requests.

Jobs & Careers 

• Field staff roles
  
• Office and technical positions
  
• Training and skill-building paths
  
• Current openings
  
• How to submit an application
  
• Applicant FAQs

Environmental Impact 

Suthra Punjab helps improve daily living by keeping streets cleaner and reducing open waste. The programme cuts dust and smoke from burning trash, which improves air quality. Better waste handling lowers the spread of infections and protects groundwater from seepage. Clean markets keep food safer, and upgraded public spaces support healthier neighborhoods. The system also creates steady jobs and supports local economic activity.

Challenges & Areas That Need Work

• Overloaded dumping sites in high-density areas
  
• Weak waste separation at the household level
  
• Funding gaps for long-term infrastructure
  
• Heatwaves, rain, and storms slowing operations
  
• Rural regions with limited access and long routes
  
• Need for better training, recycling habits, and public awareness

Citizen Participation 

Residents play a major role in keeping their streets clean. Small steps like using bins, following pickup timings, and separating wet and dry waste make the system stronger. Schools run awareness drives to build good habits early, while community groups help organise cleanup events. Reporting illegal dumping helps protect streets, and some areas offer small incentives to encourage better waste practices.

Public-Private Partnerships 

• Collaboration with private contractors
  
• Outsourcing for machinery, vehicles, and support services
  
• Performance checks tied to service quality
  
• Cost savings through shared responsibilities
  
• Key agreements and MoUs guiding operations

Technology & Transparency 

• GPS-based vehicle tracking
  
• Digital attendance for field teams
  
• Live dashboards for monitoring
  
• QR-coded bins and pickup logs
  
• Open-data elements where allowed

Waste-to-Value & Future Projects 

Punjab is increasing its focus on recycling and resource recovery. Organic waste moves to compost units that support farming and landscaping. Plastic recovery centers turn discarded material into reusable products. Several waste-to-energy ideas are under study, with pilot programs testing new methods. Future targets include higher recycling rates by 2025 and sustainable energy options by 2030.